Shipping & Handling
MGMaison ships orders through international suppliers and fulfillment partners. Processing and delivery times may vary depending on the product, destination and carrier.
Below you can find information about order processing, estimated shipping times and tracking.
Order Processing
After your payment is confirmed, your order is sent for verification, quality control and packaging before dispatch.
Processing typically takes 1–3 business days.
Shipping Time
After your order has been dispatched, delivery typically takes 7–12 days.
Actual delivery times may vary depending on the destination, carrier, customs procedures and the warehouse fulfilling the order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
You can check the latest available shipment status at any time using our official Track Your Order page.
Please note that tracking updates may take some time to appear after the parcel has been handed to the carrier.
International Shipping
MGMaison works with international suppliers and fulfillment partners. As a result, the dispatch location may vary by product, and some orders may be shipped internationally.
Delivery times can vary depending on the destination, carrier and customs processing.
Delivery Delays
Occasionally, carrier delays, customs processing, weather conditions or high seasonal demand may affect delivery times.
If your tracking information has not updated for an extended period, please check our Track Your Order page first. If you still need help, contact MGMaison Customer Service and include your order number.
Need Help?
For help with an existing order, please visit our Contact Us page and include your order number and the email address used when placing the order.
You may also find answers in our Frequently Asked Questions or review our Refund & Return Policy.
FAQ
How long does MGMaison processing take?
Order processing typically takes 1–3 business days before dispatch, depending on verification, quality control and packaging requirements.
How long does MGMaison shipping take?
Delivery typically takes 7–12 days after dispatch, although actual shipping times may vary depending on the destination, carrier and fulfillment location.
How can I track my MGMaison order?
Once tracking information is available, you can follow your shipment using the official MGMaison Track Your Order page.
Why has my tracking information not updated yet?
Tracking updates may take some time to appear after a parcel is handed to the carrier. If the status remains unchanged for an extended period, contact MGMaison Customer Service for assistance.